Refund policy

Refund Policy

All sales are final. We take great care in crafting and packaging every order, and we stand behind the quality of our products.

Received something damaged? If your order arrives damaged due to shipping, we're here to make it right. Please email us at shop.hudson.willow@gmail.com within 7 days of delivery with:

• Your order number
• The email address used to place the order
• Photos of the damaged item and packaging

Once we review your request, we'll follow up with a replacement or store credit — whichever works best for you.

Please note: We are unable to accept returns or exchanges for change of mind, incorrect selections, or gifting situations.